Services

The list of services that Optimum Tech Solutions (OTS) provides for its customers is comprehensive and thoroughly-executed. An optimal level of satisfaction and understanding is what motivates OTS experts to proactively engage with customers in order to truly find the right solution for them. It is never a question of whether OTS will fix the problem as its team of tech experts are enthusiastic and leading problem solvers in their field.

Manage Services
Help Desk
Remote Backup
Print Management
NOC
Remote Support

- Network Monitoring, router & firewall updates
- Server and workstation monitoring
- Server & workstation patching and service pack application
- Protection from viruses, spam & spyware
- Monitored/verified backup, on or off site
- Help Desk Support during business hours
- Procurement of new hardware/software Account Management
By using the OTS Help Desk resources you can provide your clients with 24/7 technical support on software and hardware products from certified, frontline-support technicians — without draining your resources
Reliable, secure backup and restore capabilities are crucial to all businesses OTS offers a Remote Backup and Restore solution. This automated solution eliminates the cumbersome and costly need of tapes.
Print Monitoring and Management, enables you to remotely collect and manage service information for fleets of printers, copiers and fax machines.
NOC is a proactive and affordable way for you to securely monitor and maintain your servers, network devices and applications. With the OTS NOC solution you can outsource your monitoring requirements as part of your overall corporate strategy with no infrastructure or staffing investment
OTS Remote Support is a web-based, on-demand remote support solution that provides temporary, permission-based access to remote PCs for faster, more efficient incident resolution.

Installation

Our complete offering involves an array of installation services that aligns with your unique business needs. Pre-installation staging of your IT infrastructure. Pre-Configuration to customer/role based requirements. On-site installation and Cabling.

Network Integration

Our network integration service includes; design, install, project management, delivery, deployment and implement with skill and speed. Our network integration services include support of VOIP, Security Systems, LAN, WAN, VPN NAS to wireless solutions

Consulting

We provides a broad spectrum our consulting services to assist you with the technology industry knowledge you need for informed strategy planning and decision making in your industry sector.

Cloud Computing

Cloud computing allows companies to reap the benefits of not having to physically deploy infrastructure hardware or software. Now SMB to Large companies can even have access to their programs anytime and anywhere.

Flexible Integ. & Support

Offering a complete range of maintenance and support services tailored to your precise data and voice communications, surveillance system, desktop to server requirements. With on and off-site support from monitoring all hardware, routine maintenance, troubleshooting, software updates and help desk functions to post sales support, you are assured of prompt professional services.